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The dispensary at John Tasker House will be closed between 1pm and 2pm daily until further notice. We apologise for any inconvenience caused.

From Friday 21st May 2021, Doctorlink will no longer be available to our patients. If you have a non urgent request or need a Fit Note please contact us online using the link on the home page below. 

The NHS PRESCRIPTION FEE will be £9.35 per item from the 1st April 2021.

Please note that from Monday 15th June all patients entering either surgery will be required to wear a face covering. The face covering should cover the mouth and nose while allowing the wearer to breathe comfortably and can be as simple as a scarf or bandana that ties behind the head to give a snug fit.

Patient Access has been re-branded to make it clearer and easier to use.  The new web address is and the link on this page of our website has been updated.www.patientaccess.com

If you are due for your Annual Asthma Review please click on 'Asthma Review' under 'Further Information' and complete the questionnaire.

HUB appointments - To cancel a weekend or evening appointment at the Dunmow Clinic please call 07880 398840 or 111 and select option 3.

For EMERGENCIES WHEN THE SURGERY IS CLOSED call 111 or go to 111.nhs.uk (for people aged 5 and over only).  NHS111 is available 24 hours a day, 7 days a week and calls to this service are free from both landlines and mobiles. 

We are in the process of moving our online ordering of repeat prescriptions for patients over 18 years to a new system. Patients will need to attend the surgery with photographic ID (Photo Driving Licence, Passport etc.,) to register for the new service.  When they have registered for the new service patients will also be able to book appointments on-line and view their medication, allergies and immunisations. When you have received your registration details from the surgery please click on the Patient Access button below to access the service.  

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Welcome to John Tasker House & Felsted Surgeries

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Temporary change in Dispensary opening times: we will be closing between 13:00 - 14:00hrs every day for the next two weeks, we apologise for any inconvenience.

AccuRx Triage

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Information for Patients 

GP campaign fact sheet What’s happening?

1 - The total number of appointments delivered in general practice has increased by over 18% in the last year (on top of an already high workload before the pandemic) and we now have the highest level of demand ever

2 - Despite ongoing COVID infection control working arrangements, 57% of consultations are taking place face to face - 41% of appointments in July 2021 took place on the same day that they were booked, compared to 42% in July 2019 - Since March 2021, GP practices have delivered an estimated 442 million appointments, including COVID vaccinations, with over 215 million being face-to-face - There were one million more practice appointments in July 2021 compared to July 2019; we also have the equivalent of 482 fewer fully qualified full-time GPs now compared to then - Nevertheless, patients who have had a remote appointment are generally satisfied with the type of remote appointments they are being offered, with 73% recently saying they were

3 . Why? There aren’t enough GPs: - Since 2015, the average number of patients per practice has increased by 24% - Since 2015, the number of fully qualified FTE GPs has reduced by 1,904 (6.4%)

4 - Since March 2021, we have lost 597 fully qualified FTE GPs - Since March 2021, we have lost 920 nurses - Since March 2021, we have lost 1,129 other patient facing staff - The public agrees – 92% say the Government should do more to deliver its election pledge to recruit 6,000 more GPs and provide 50 million more face to face GP appointments per year

1 Appointment, workforce and funding data included in this fact sheet are based on analysis of NHS Digital and DHSC reports – we know this data has quality issues, but these are official statistics

2 These are just the appointments delivered in GP practices and don’t include Out of Hours providers, Urgent Treatment Centres and appointments provided by GPs in other settings, which will increase the figures further

3 ‘Polling for the Daily Mail on the public’s attitudes to GP appointments’ https://www.jlpartners.co.uk/polling-results

4 GPs are not just leaving; the hours GPs have been working are unsustainable. Many are reducing their hours down to manageable levels, which are often still full-time hours or more, to preserve their physical and mental wellbeing, as per the Physician’s pledge – ‘I WILL ATTEND TO my own health, well-being and abilities in order to provide care of the highest standard’, and, over the last decade, the Government has not sanctioned the training of anywhere near enough new GPs to make up the shortfall. 43% of the public agree the Government is to blame for GPs being unable to offer face-to-face appointments because they have not recruited enough GPs to match patient need in the last decade

5 . The Government and Public Health England have also instructed practices to maintain social distancing and to continue to see patients virtually wherever clinically possible - So practices, limited by long-term systemic under-investment in surgery space, can’t have as many patients in their practice. The government hasn’t invested into core general practice to meet patient demand, employ more GPs, and to build bigger, better practices - Since 2016, funding given to practices has gone up by less than 1%

6 - Since 2016, the average payment to a practice per patient has reduced by almost 4%

6 - The latest figures show we are still £3.9bn below the absolute minimum we need, and that was based on information from two years ago. What does this mean? Patients are rightly frustrated that they can’t access an appointment in a way that suits their wants, and some have become abusive and many more are vocalising their frustration with the way the system operates through abuse and aggression - 83% of GPs say they have witnessed verbal abuse of staff in the workplace - 65% of GPs say they have experienced verbal abuse - 8% of GPs have witnessed physical abuse - 2% of GPs have been subject to physical abuse – if scaled up, this would mean nearly 850 attacks on GPs

7 . What’s the solution? We need patients to be able to access the care they need. To allow this to happen in a safe way we’re calling on the Government to: 1. Invest urgently in general practice staff and premises and remove unnecessary targets and bureaucracy.

2. Work with NHS England and NHS Improvement to coordinate a national pandemic-response for primary care so that practices have the resources they need to get through the backlog of care more quickly – to include redeployment of staff from other parts of the healthcare service so that general practice can better resolve issues or triage patients to the right service.

3. Provide a public statement of support for GPs in the face of media scapegoating for implementing Government and NHS policies to keep patients safe.

4. Attend a BMA summit to discuss the huge pressures in general practice and unacceptable level of abuse being levelled against GPs and their staff, and commit to work with the BMA on a national campaign to stop abuse of the NHS workforce.

5. Support increased sentencing for those who assault emergency workers to two years, in line with the Police, Crime, Sentencing and Courts Bill (and the Government’s manifesto) and heavier punishment for verbal abuse against NHS staff.

Practice update 22.9.21

Social distancing and hand hygiene guidelines are still in place, so we need to make sure the face-to-face appointments we offer you are done in a safe way.

 Please also remember you can call NHS111 or see your pharmacist, who may be able to offer you advice and treatment for minor illnesses without an appointment. They will ask you to call us if they think you need to speak to a doctor.

 Thank you.

 The John Tasker House & Felsted Surgery practice team.

 

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

  

To order Repeat Prescriptions, book/cancel appointments or view your allergies/immunisations using Patient Access. Please click below.

 

My Care Record  

(Site updated 18/10/2021)
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