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Noticeboard

Our telephone system is now working.  Thank you for your patience and understanding over the last few days. 

Doctorlink is now available, please click here

Patient Access has been re-branded to make it clearer and easier to use.  The new web address is and the link on this page of our website has been updated.www.patientaccess.com

If you are due for your Annual Asthma Review please click on 'Asthma Review' under 'Further Information' and complete the questionnaire.

The NHS PRESCRIPTION FEE will be £9.00 per item from the 1st April 2019.

Please note that from 1st February 2018 the opening hours for the Dispensary at John Tasker House will be Monday to Friday 08.30-13.00 and 14.00-18.30.

HUB appointments - To cancel a weekend or evening appointment at the Dunmow Clinic please call 07880 398840 or 111 and select option 3.

EVENING APPOINTMENTS are available, Monday & Wednesday or Thursday 6.30 to 7.30pm at John Tasker House for both JTH and Felsted patients.

For EMERGENCIES WHEN THE SURGERY IS CLOSED call 111 or go to 111.nhs.uk (for people aged 5 and over only).  NHS111 is available 24 hours a day, 7 days a week and calls to this service are free from both landlines and mobiles. 

We are in the process of moving our online ordering of repeat prescriptions for patients over 18 years to a new system. Patients will need to attend the surgery with photographic ID (Photo Driving Licence, Passport etc.,) to register for the new service.  When they have registered for the new service patients will also be able to book appointments on-line and view their medication, allergies and immunisations. When you have received your registration details from the surgery please click on the Patient Access button below to access the service.  

 Welcome to John Tasker House & Felsted Surgeries

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Doctorlink

At the practice, we have been looking at how we can improve access to practice services and we are pleased to introduce Doctorlink, our new online service where you can access advice and appointments on line. We are part of a small group of GP Surgeries in West Essex trialing this service.

Doctorlink

Doctorlink is a free online triage and advice tool which helps our patients see the right member of the practice team in an appropriate time-frame based on your clinical need. At the end of the symptom assessment, you can directly book an appointment to suit your needs and/or receive advice relating to what you should do next. We have listened to our patients’ feedback about appointment availability and with this new system, patients will be able to save time by reducing unnecessary bookings and calls which in turn will make our services more efficient.

To use Doctorlink, you will first need to register online either via this website or by downloading the app on your mobile device via Google Play or the App Store. Registration is simple and takes around 2-3 minutes. You must be at least 16 years old to register but there is a facility to use the symptom checker on behalf of your child (age 3-15) or for people within your care who are registered at the same practice.

The usual methods of contacting the practice are still in place for those patients who may not be able to use a computer or do not have access to one.

For any further questions on how to use Doctorlink or any queries you have about the service, we do have a FAQ which can be accessed here or alternatively, please contact the practice where a member of staff will be happy to help.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

  

To order Repeat Prescriptions, book/cancel appointments or view your allergies/immunisations using Patient Access. Please click below.

 

My Care Record  

 

(Site updated 18/11/2019)
Order your repeat medicationsCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical recordSign up to the newsletter
 
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