Prescriptions

Repeat prescriptions are medications which appear on your prescription slip which the doctor would like you to continue on a regular basis. Your list can also be found on your online account.

The quickest and easiest way to request medication is through the NHS app or website. Continue with your NHS login by pressing the button above. Alternatively, contact us online by pressing the above button or drop off a paper request at the surgery.

These accounts show you all your repeat medicine and dosage and you can choose the ones you need. If a requested medication is not on your NHS account, please comment in the "Add notes for your GP surgery" section. Or, use the "Using or online form" option.

Request your prescription online

On the NHS app or website

Using our online form

Can I have my prescription dispensed?

Patients registered at John Tasker House Surgery, and living within one mile of Dunmow's center, must get their repeat prescriptions at a pharmacy. Patients living outside this area may have their prescriptions dispensed at John Tasker House Surgery. 

All patients at Felsted surgery may have their repeat prescriptions dispensed there.

If a doctor at one of our sites prescribed you an acute medication, it may be dispensed at that site. 

 

John Tasker House Dispensary

 

Morning

Afternoon

Monday

08:30 – 13:00

14:00 – 18:30

Tuesday

08:30 – 13:00

14:00 – 18:30

Wednesday

08:30 – 13:00

14:00 – 18:30

Thursday

08:30 – 13:00

14:00 – 18:30

Friday

08:30 – 13:00

14:00 – 18:30

Felsted Surgery Dispensary

 

Morning

Afternoon

Monday

08:30 – 13:00

16:00 – 18:30

Tuesday

08:30 – 13:00

16:00 – 18:30

Wednesday

08:30 – 13:00

Closed

Thursday

08:30 – 13:00

Closed

Friday

08:30 – 13:00

16:00 – 18:30

Ordering repeat prescriptions

 

The easiest ways to order repeat prescriptions is using your NHS account (through the NHS website or NHS App)

These accounts show you all your repeat medicine and dosage and you can choose the ones you need. If a medication you are requesting is not visible on your NHS account, please write a comment in the "Add notes for your GP surgery" section, or make a request via the contact us on-line.

You can also:

  • fill out a repeat prescriptions request form via contact us on-line
  • bring the paper form to the surgery, Monday to Friday from 8am to 6.30pm

We do not take repeat prescription requests over the phone or email.

 

Collecting your prescription

 

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Medication reviews

 

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

 

Find out more about prescription charges (nhs.uk).

Questions about your prescription

 

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription please contact us. 

Electronic prescription service

 

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

What does this mean for you?

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

For further information on:

  • Choosing a pharmacy or other dispenser
  • Cancelling or changing your choice of pharmacist or dispenser
  • What can I do if I'm unhappy with the process?

Go to Electronic prescriptions .nhs.uk.

Sometimes a chemist might need to ask for your NHS number to locate an EPS prescription. To do this, please use the NHS number finder tool

What to do with old medicines

 

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

What Pharmacists can do

Advice from a pharmacist

Pharmacists can offer advice on a range of illnesses, such as coughs, colds, sore throats, ear infections and aches and pains.

They can also give advice about medicines. This includes how to use your medicine, worries about side effects or any other questions you have.

If they cannot help you themselves, they can refer you to a GP or other health professional.

Treatment from a pharmacist

Pharmacists can suggest treatments that do not need a prescription for a range of conditions.

Most pharmacies can also offer prescription medicine for some conditions, without you needing to see a GP or make an appointment. This is called Pharmacy First.

Conditions they can offer prescription medicine for are:

  • impetigo (aged 1 year and over)
  • infected insect bites (aged 1 year and over)
  • earache (aged 1 to 17 years)
  • sore throat (aged 5 years and over)
  • sinusitis (aged 12 years and over)
  • urinary tract infections (UTIs) (women aged 16 to 64 years)
  • shingles (aged 18 years and over)

 

Find a pharmacy

Disposing of old medicines

If your medicine is out of date or unwanted, do not put it in the bin or flush it down the toilet. Take it to your pharmacy to be disposed of safely.

Help with new medicines

When you start a new medicine for a long term condition you can have up to 3 appointments with a pharmacist to:

  • answer any questions you have
  • help you use the medicine safely
  • make sure that the medicine’s right for you

Get help with newly prescribed medicines

Getting the contraceptive pill without a prescription

Some pharmacies may offer the contraceptive pill for free without a prescription. If you are aged 18 years or older, you can also buy the progesterone-only pill from most pharmacies.

Find a pharmacy that offers the contraceptive pill without a prescription

Emergency contraception

Some pharmacies offer the emergency contraceptive pill for free. If you’re aged 16 or over, you can also buy it from most pharmacies.

Find out about emergency contraception

Get a free blood pressure check

Some pharmacies offer a free blood pressure check.
Find a pharmacy that offers free blood pressure checks

More services

Other services that may be available at a local pharmacy include:

  • advice from a pharmacist after contacting NHS 111 or a GP
  • chlamydia screening and treatment
  • advice and help on how to stop smoking
  • cholesterol and blood sugar testing
  • the substance misuse service, including needle and syringe exchange schemes
  • advice and help on how to manage your weight

Ask a local pharmacist to find out what services they offer

Page last reviewed: 10 November 2025
Page created: 07 April 2022