Please scroll down for more important information.

The dispensary at John Tasker House will be closed between 1pm and 2pm daily until further notice. We apologise for any inconvenience caused.

From Friday 21st May 2021, Doctorlink will no longer be available to our patients. If you have a non urgent request or need a Fit Note please contact us online using the link on the home page below. 

The NHS PRESCRIPTION FEE will be £9.35 per item from the 1st April 2021.

Please note that from Monday 15th June all patients entering either surgery will be required to wear a face covering. The face covering should cover the mouth and nose while allowing the wearer to breathe comfortably and can be as simple as a scarf or bandana that ties behind the head to give a snug fit.

Patient Access has been re-branded to make it clearer and easier to use.  The new web address is and the link on this page of our website has been

If you are due for your Annual Asthma Review please click on 'Asthma Review' under 'Further Information' and complete the questionnaire.

HUB appointments - To cancel a weekend or evening appointment at the Dunmow Clinic please call 07880 398840 or 111 and select option 3.

For EMERGENCIES WHEN THE SURGERY IS CLOSED call 111 or go to (for people aged 5 and over only).  NHS111 is available 24 hours a day, 7 days a week and calls to this service are free from both landlines and mobiles. 

We are in the process of moving our online ordering of repeat prescriptions for patients over 18 years to a new system. Patients will need to attend the surgery with photographic ID (Photo Driving Licence, Passport etc.,) to register for the new service.  When they have registered for the new service patients will also be able to book appointments on-line and view their medication, allergies and immunisations. When you have received your registration details from the surgery please click on the Patient Access button below to access the service.  

Latest News

Video Consultations

Please click on the document below for instructions.

Video consultation instructions

Self-referral to Diabetes Prevention

Patients can now refer themselves to the NHS National Diabetes Prevention Programme if they are over 18 and have had a HbA1c blood test in the previous 12 months with a value between 42 and 47.
To refer please click on the following link you will need your NHS Number and the result of your last HbA1c.

Sepsis Awareness

Please click on the leaflet below to find out how to spot sepsis and serious illness in children.

Spotting Sepsis

GDPR (General Data Protection Guidelines)

These new guidelines come into force on 25th May 2018.  We are required by law to provide you with information about how we handle your data. The following documents explain this in more detail but please ask at reception if you would like more information.

Your Healthcare Privacy Notice

Children's Privacy Notice

National Screening Programmes Privacy Notice

Medical Research Privacy Notice

Legal Requirements Privacy Notice

SCR coronavirus supplementary privacy notice

Subject Access Request (SARs)

The Data Protection Officer for the surgery is

Jane Marley

Head Of Information Governance for West Essex CCG 01992 566140

Active with Parkinson's - exercise programme

A group has been formed to harness the benefits of intense exercise for patients with Parkinson's.  Please click on the links below for details of the class and for more information about the exercise programme including feedback and comments from patients who have attended.

Active with Parkinson's (including contact details)

Parkinson's Exercise Programme and Patient Comments

Self-referral to Physiotherapy

Patients can now refer themselves to a physiotherapist by calling 01279 827404.

Physiotherapy Self-Referral Form

Weekend and Evening Appointments with a GP or Nurse at Dunmow Clinic

You can now see a GP or another healthcare professional on weekday evenings and weekends.  To book an appointment, please call the surgery.  When you book one of these appointments you will be asked to give consent for the GP, Nurse or Health Care Assistant to have access to your medical records during the appointment.  Please note that depending on the outcome you may still need to see a GP at the surgery to arrange further assessment/treatment.

To find out more about the service, including the treatment centres where you may be seen,  please go to or ask our receptionists.

If you have booked an evening or weekend appointment in West Essex via your GP surgery and need to cancel or change it, please call 07880 398840.

New digital tool launches to help people find the right treatment

A new digital tool to help people find local health services and advice launches today in west Essex. As part of the Evening and Weekend GP service, the Health help Now web site and app gives detailed advice and guidance on the most common ailments and symptoms. The tool also recommends the best place for treatment – showing which nearby services are open.


West Essex residents can access the site online or search on your smartphone app store for Health help Now.

The app is broken down into different age groups – baby, child, teenager, adult and older adult - making it easier for people to find the right treatment for them. Health help Now also offers advice on lots of health problems – such as what to do if you accidentally run out of medication. It links to local services including pharmacies, the community and voluntary sector and social care.

All patients now have a named GP

Every patient registered at the surgery now has a named GP who will have oversight of any on-going or long term health issues and plans. Patients are still able to make appointments with any GP.

Where possible patients have been allocated to GPs based on who they have tended to see in the past. The surgery is happy to alter this on request.


At John Tasker House between January and December 2015 2,205 appointments were wasted because patients did not turn up or cancel their appointment.  This is equal to 191 hours of GP appointments and 176 hours of nurses/HCA appointments. At Felsted Surgery during the same period 479 appointments were wastedThis is equal to 38 hours of GP appointments and 41 hours of nurses/HCA appointments.

Data Sharing - please let us know if you wish to opt out 

The NHS is increasingly moving towards sharing data for the benefit of patient care and for population health management (anonymised data).  We are aware that some patients are not comfortable with their data being shared.  If you wish to opt out of all forms of sharing and have not already done so, please print and complete the form below and hand it in at the surgery. 

Patient Form to Opt out of All Data Sharing

NHS West Essex - Fair Processing Policy

JTH - Fair Processing Notice

NHS West Essex - How the NHS uses and protects your health records

HSCIC extraction of patient objections to data sharing 

The HSCIC has issued a compulsory notice that they wish to extract information from our system about patients who have opted out of sharing information.  For more information see the document below:

HSCIC Data Provision Notice


Dental problems 

If you require DENTAL TREATMENT your GP is not the right option for you.

The GP is not responsible for treating dental problems and will refer you to your dentist.

We recommend that you try the following:

- Make an appointment with your dentist
- Check NHS Choices for details of dentists in your local area  


Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
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