Complaints

Want to make a complaint?

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please complete this form (which can also be collected from reception) and drop it in or post it to the surgery and the practice manager will deal with your concerns appropriately. 

Patient Complaint Form

Third Party Patient Complaint Form

 

If you would like further information about our complaints process, please see the leaflet below:

JTH Complaints Leaflet

Page last reviewed: 19 February 2026
Page created: 07 April 2022