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Noticeboard

Please note that both surgeries will be closed on 12th September 2017 from 12.30pm to 6.30pm for staff training.

Please note that from 31st July 2017 the opening hours for the Dispensary at John Tasker House will be Monday to Friday 08:30-12:30 and 14.00-18.00.

HUB appointments - To cancel a weekend or evening appointment at the Dunmow Clinic please call 0300 303 7300 not the surgery.

The NHS PRESCRIPTION FEE has increased to £8.60 per item from the 1st April 2017.

EVENING APPOINTMENTS are available, Monday & Thursday 6.30 to 7.30pm at John Tasker House for both JTH and Felsted patients.

For EMERGENCIES OUT OF HOURS please telephone 111 (6.30pm-8.00am)

We are in the process of moving our online ordering of repeat prescriptions to a new system. Patients will need to attend the surgery with photographic ID (Photo Driving Licence, Passport etc.,) to register for the new service.  When they have registered for the new service patients will also be able to book appointments on-line and view their medication, allergies and immunisations. When you have received your registration details from the surgery please click on the Patient Access button below to access the service.  

Order your repeat prescriptions online...visit our prescriptions page

Latest News

Self-referral to Physiotherapy

Patients can now refer themselves to a physiotherapist by calling 01279 827404.

Click here for more information and the referral form.

All patients now have a named GP

Every patient registered at the surgery now has a named GP who will have oversight of any on-going or long term health issues and plans. Patients are still able to make appointments with any GP.

Where possible patients have been allocated to GPs based on who they have tended to see in the past. The surgery is happy to alter this on request.

New digital tool launches to help people find the right treatment

A new digital tool to help people find local health services and advice launches today in west Essex. As part of the Evening and Weekend GP service, the Health help Now web site and app gives detailed advice and guidance on the most common ailments and symptoms. The tool also recommends the best place for treatment – showing which nearby services are open.

 

West Essex residents can access the site online http://westessex.healthhelpnow.nhs.uk/ or search on your smartphone app store for Health help Now.

The app is broken down into different age groups – baby, child, teenager, adult and older adult - making it easier for people to find the right treatment for them. Health help Now also offers advice on lots of health problems – such as what to do if you accidentally run out of medication. It links to local services including pharmacies, the community and voluntary sector and social care.

Weekend Appointments with a GP or Nurse at Dunmow Clinic

We are very pleased to be offering weekend and evening appointments to our patients at Dunmow Clinic in addition to the late night appointments at the surgery.  These appointments can be booked through our receptionists.  When you book one of these appointments you will be asked to give consent for the GP or Nurse to have access to your medical records during the appointment.  Please note that depending on the outcome you may still need to see a GP at the surgery to arrange further assessment/treatment.

To find out more about the service please go to www.weekendgpservice.net or ask our receptionists.

IF YOU CANNOT KEEP YOUR APPOINTMENT PLEASE LET US KNOW! 

At John Tasker House between January and December 2015 2,205 appointments were wasted because patients did not turn up or cancel their appointment.  This is equal to 191 hours of GP appointments and 176 hours of nurses/HCA appointments. At Felsted Surgery during the same period 479 appointments were wastedThis is equal to 38 hours of GP appointments and 41 hours of nurses/HCA appointments.

Data Sharing - please let us know if you wish to opt out 

The NHS is increasingly moving towards sharing data for the benefit of patient care and for population health management (anonymised data).  We are aware that some patients are not comfortable with their data being shared.  If you wish to opt out of all forms of sharing and have not already done so, please print and complete the form below and hand it in at the surgery. 

Patient form to opt out of data sharingNHS West Essex - Fair Processing Policy

JTH - Fair Processing Notice

NHS West Essex - How the NHS uses and protects your health records

HSCIC extraction of patient objections to data sharing 

The HSCIC has issued a compulsory notice that they wish to extract information from our system about patients who have opted out of sharing information.  For more information see the document below:

HSCIC Data Provision Notice

 

 

 

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