GDPR (General Data Protection Guidelines)
These new guidelines come into force on 25th May 2018. We are required by law to provide you with information about how we handle your data. The following documents explain this in more detail but please ask at reception if you would like more information.
Your Healthcare - Privacy Notice
National Screening Programmes - Privacy Notice
Medical Research - Privacy Notice
Legal Requirements - Privacy Notice
Subject Access Requests
The Data Protection Officer for the surgery is
Telephone : 01371 872121
Email : email@example.com
Active with Parkinson's - exercise programme
A group has been formed to harness the benefits of intense exercise for patients with Parkinson's. Please click on the links below for details of the class and for more information about the exercise programme including feedback and comments from patients who have attended.
Active with Parkinson's (including contact details)
Parkinson's Exercise Programme and Patient Comments
Self-referral to Physiotherapy
Patients can now refer themselves to a physiotherapist by calling 01279 827404.
Physiotherapy Self-Referral Form
Weekend and Evening Appointments with a GP or Nurse at Dunmow Clinic
We are very pleased to be offering our patients weekend and evening appointments with a GP or Nurse at Dunmow Clinic in addition to the late night appointments at the surgery. These appointments can be booked through our receptionists. When you book one of these appointments you will be asked to give consent for the GP or Nurse to have access to your medical records during the appointment. Please note that depending on the outcome you may still need to see a GP at the surgery to arrange further assessment/treatment.
To find out more about the service please go to http://www.stellarhealthcare.net/our-services/evening-and-weekend-gp-service or ask our receptionists.
I you need to change or cancel an evening or weekend appointment, please call 0300 303 7300.
New digital tool launches to help people find the right treatment
A new digital tool to help people find local health services and advice launches today in west Essex. As part of the Evening and Weekend GP service, the Health help Now web site and app gives detailed advice and guidance on the most common ailments and symptoms. The tool also recommends the best place for treatment – showing which nearby services are open.
West Essex residents can access the site online http://westessex.healthhelpnow.nhs.uk/ or search on your smartphone app store for Health help Now.
The app is broken down into different age groups – baby, child, teenager, adult and older adult - making it easier for people to find the right treatment for them. Health help Now also offers advice on lots of health problems – such as what to do if you accidentally run out of medication. It links to local services including pharmacies, the community and voluntary sector and social care.
All patients now have a named GP
Every patient registered at the surgery now has a named GP who will have oversight of any on-going or long term health issues and plans. Patients are still able to make appointments with any GP.
Where possible patients have been allocated to GPs based on who they have tended to see in the past. The surgery is happy to alter this on request.
IF YOU CANNOT KEEP YOUR APPOINTMENT PLEASE LET US KNOW!
At John Tasker House between January and December 2015 2,205 appointments were wasted because patients did not turn up or cancel their appointment. This is equal to 191 hours of GP appointments and 176 hours of nurses/HCA appointments. At Felsted Surgery during the same period 479 appointments were wasted. This is equal to 38 hours of GP appointments and 41 hours of nurses/HCA appointments.
Data Sharing - please let us know if you wish to opt out
The NHS is increasingly moving towards sharing data for the benefit of patient care and for population health management (anonymised data). We are aware that some patients are not comfortable with their data being shared. If you wish to opt out of all forms of sharing and have not already done so, please print and complete the form below and hand it in at the surgery.
Patient Form to Opt out of All Data Sharing
NHS West Essex - Fair Processing Policy
JTH - Fair Processing Notice
NHS West Essex - How the NHS uses and protects your health records
HSCIC extraction of patient objections to data sharing
The HSCIC has issued a compulsory notice that they wish to extract information from our system about patients who have opted out of sharing information. For more information see the document below:
HSCIC Data Provision Notice
If you require DENTAL TREATMENT your GP is not the right option for you.
The GP is not responsible for treating dental problems and will refer you to your dentist.
We recommend that you try the following:
- Make an appointment with your dentist
- Check NHS Choices for details of dentists in your local area http://www.nhs.uk